Privacy Policy
Effective July 14, 2026
Please note: This policy describes Vector's privacy practices in plain terms. It is not legal advice, and it should be reviewed by a licensed attorney before Vector relies on it, particularly because Vector's members' application handles passport and travel data.
Vector Aviation Services, LLC ("Vector") respects your privacy. This policy explains what information we collect, how we use and protect it, and your choices. It applies to vectorflightco.com and the Vector Members App.
Information we collect
- Public site visitors: if you use the contact form, the name, email, and message you provide. Standard server and security logs (such as IP address and request time) are processed by our infrastructure provider to operate and protect the Site.
- Members: your name and email for sign-in; aircraft, maintenance, scheduling, flight-log, and preflight data you enter; and, if you use international-manifest features, traveler details you provide, which may include date of birth, citizenship, address, and passport number and expiry.
How we use it
- To provide the services you request — scheduling, maintenance tracking, risk assessment, recordkeeping, invoicing, and, where you direct us, preparing and transmitting customs (eAPIS) manifests.
- To communicate with you about your account and your requests.
- To secure, maintain, and improve the Site.
We do not sell your personal information, and we do not use it to serve third-party advertising.
How we protect it
- All traffic is encrypted in transit (HTTPS/TLS), and data is encrypted at rest by our infrastructure provider.
- Passport numbers are additionally encrypted at the field level and are never displayed in full — only the last few digits are shown.
- Access to member data is restricted to the authenticated account holder; sign-in uses one-time email codes and a human-verification challenge, with rate limiting and lockouts against automated attacks.
- We do not store your ForeFlight, Garmin, or CBP passwords; where those services are connected, they are connected through their own authorized sign-in, and your credentials are handled by your own password manager or the provider, not by Vector.
Sharing
We share personal information only: with the infrastructure and email providers that operate the Site on our behalf, under confidentiality obligations; with U.S. Customs and Border Protection when you direct us to prepare or transmit an eAPIS manifest for your international flight; and as required by law or to protect our legal rights.
Retention & your choices
We keep information for as long as needed to provide the services and to meet legal, tax, and recordkeeping requirements, then delete or de-identify it. You may request access to, correction of, or deletion of your personal information by contacting us; note that some records (for example, those tied to legal or customs obligations) may need to be retained. Passenger and traveler profiles are managed by the member who created them, who is responsible for having the traveler's consent.
Consent for likeness
Photographs and video on the public Site depict individuals who have consented to Vector's use of their image. If you appear in Vector's media and wish to discuss its use, contact us.
Contact
Vector Aviation Services, LLC · KSRQ, Sarasota, Florida
vectoravservices@gmail.com · +1 (941) 417-9888
See also our Legal, Terms & Copyright.